
1. Services Provided
This website offers:
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Counselling and supervision services
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The Flamekeeper Sanctuary offerings (courses, community, ritual vault)
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The Flamekeeper Sanctuary Shop (books, journals, ritual kits)
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Resources and blog content
2. Client Responsibility
By engaging with our services, you agree to:
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Provide accurate information
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Use content for personal and non-commercial purposes
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Honour community guidelines (for course/membership spaces)
3. Therapy Disclaimer
Counselling services are professional and confidential.
Flamekeeper Sanctuary offerings are for personal growth and are not a substitute for medical, psychiatric, or clinical therapy.
4. Payment & Refunds
Payment terms are stated at the point of purchase.
Refunds for digital courses and downloadable products are not offered due to the nature of the content. Refunds for physical products are subject to our Shop policies.
5. Intellectual Property
All content on this site — including courses, journals, writings, and images are the intellectual property of Nevia M. Kelly and Annie-Mae DaCosta unless otherwise stated.
You may not reproduce or distribute content without written permission.
6. Limitation of Liability
We are not liable for:
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User misuse of content
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External links or third-party content
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Technical interruptions of service
7. Contact
For questions about these Terms, please contact:
info@mindinbalance.org.uk