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PRIVACY POLICY

Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. What We Collect

We may collect:

  • Name and contact information (email, phone)

  • Information provided via contact forms

  • Information related to therapy services

  • Purchase information for books, journals, and products

  • Newsletter subscription preferences

  • Website usage data (via cookies and analytics)

 

2. How We Use Your Information

We use your data to:

  • Provide counselling and supervision services

  • Process product orders and deliver purchased items

  • Send newsletters and relevant updates (with your consent)

  • Manage bookings and client records

  • Improve website functionality and user experience

 

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

  • Payment processors (for secure transactions)

  • Email service providers (for newsletter delivery)

  • As required by law (for legal or regulatory reasons)

 

4. Data Storage & Security

We take appropriate measures to protect your data.
All sensitive information is stored securely and in accordance with GDPR requirements.

 

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

 

6. Contact Us

If you have questions about this Privacy Policy, please contact:

info@mindinbalance.org.uk

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